Customer Testimonials
I was provided with the service quickly and it was a during one of their busiest days.
Had a great experience picking out my new outback with the help of Aidan.
Excellent, Thankyou!
Got the brakes down here and it was not expensive, very reasonable. Great communication, smart shuttle service engaging Lyft, and surprising availability of same day appointments.
Monte is the man!
I had an issue with my gas cap. Their service dept is very efficient. The waiting area is nice too.
word word word word word word word word word word word Stip bothering me for these damned reviews word word word word word!!!!!
Everyone was so nice and helpful. Very quick service.
Great experience every time. Quick service, great snacks and I can bring my dog.
I love the service at Byers. Very nice and professional. Always do a great job and minimal wait. Thanks😁
Always friendly, helpful and timely. Also a very nice facility if you are waiting!
Thorough as fast Provided good information and recommended best coupon. You've got enough words now.
fixed problem took 1-1/2 hours for slow tire leak fix the gal at service desk was great
Great staff. Confident with the service techs I would recommend Byers to family and friends
Great!
They took care of what I scheduled to have done and investigated another issue I had and told me what the issue was and the additional cost that was involved and they took care of it while I was there.
They were very friendly, prompt and got my service done in half the maximum estimated time! Afterwards I had a question and they get back to me quickly with an answer.
Knowable friendly front staff, it took a little longer for the repair but it was during the holiday. They took the time to speak with me about the repairs and if I had any questions before I paid the bill, good customer service.
Great service and diagnostics! They provided videos of their findings so I could understand what my cars issue was. It was a painless process.
Very friendly...have been a fan of this dealership since 1999
Teresa was great and really helpful. Finance took a long time. I love my new Subaru
I had an excellent experience at Byers Dublin Subaru. My car was due for new brakes, new tires and some routine maintenance, therefore it was in the shop for a few days. Byers offered to pick up my car, which was very kind, but I opted to drop it off. This location is beautiful, well kept and the staff were so helpful and friendly. Once determining the services needed, Byers walked me through each service in detail to ensure I understood what was being done. To top it all off, they made sure I had transportation while my car was ...
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Purchasing experience was very good. Low stress. Maintenance is up to par, though I don't see them very often with long service intervals on these cars.
Byers Subaru Dublin is a great dealership to work with. We have worked with the same sales rep for our past three cars. Obviously we feel we are getting good service or we would not return. Byers provides clear understanding in what products you are getting and they work well with customers in pricing---we have found that everything is in the open.
The guy was super nice and informative!
Had slow tire leak. Service found large nail. fixed leak.
I purchased a pre-owned Subaru Outback from Byers Dublin and it was a great experience. I found the car online and decided to drop by to look at it as I was passing through Columbus on a road trip for the holidays. The salespeople were extremely welcoming but not pushy and the used car I looked at was accurately represented online - no surprise damage/issues and the price was the same. The price was pretty fair for the market and fell in the Kelly Blue Book range. Austin, Will, and the other employees were able to answer ALL of ...
Friendly service and waiting area is comfortable and well stocked with refreshments. Express service allows a short time frame for the customer wait.
Excellent I was able to get above and beyond service with Monte. He was very responsive to me
Friendly and knowledgeable people were ready to check on the problem with my car. The receptionist showed me the picture of the damage inflicted by previous personnel in the oil change place that I had patronized due to its being closer. I will never go to them again!
Explains things well Takes good care of customers and that is all part of good service
Knowledgeable salesperson, easy financing, faster process than I expected! They also had a well stocked inventory- had just what I was looking for. I didn’t feel pressured in the least
Ann Hill in the Service Department is excellent and so very helpful! Wonderful to have a very knowledgeable woman on your staff.
I was met by the service representative at my car. We discussed what service I need for my Forrester. I waited in the waiting area and enjoyed my book. The service writer came to me when the car was finished. The service and safety check was explained in detail. In stead of going to the cashier, the service writer took my payment and had me on my way.
Really nice used car sales man and very helpful
Everyone was very nice and helpful! Friendly staff coming in to pick up my car.
Just purchased my second car from Byers Subaru. Very happy with the way I was treated and one of the better purchase experiences anyone could have at a car dealership.
Quick in / out for a simple oil change service. Check in and checkout in eventful.
Labor cost is a bit costly, except that all other services are excellent. thanks a lot for your service.
Everyone was super friendly and not pushy at all. Teresa is amazing!!
Byers Dublin Subaru made me feel comfortable and important as a customer. They did all they could to get me in the vehicle I wanted, no matter how hard it took! I was so thankful!
Always a nice place to spend an hour (or less) for a Subaru oil change!
Service was as long as expected, even on a day that would have been busy due to people preparing for holiday travels. They also found time to squeeze my Forester in that day for getting rear brakes replaced, which was an unanticipated service.
I was due for service, recall, and some car issues. Most problems were resolved and coupons were applied to keep costs. The service center was pleasant to work in and people were kind.
Friendly staff
Had issue from possible previous service. Issue was dealt with promptly within one hour of calling. My auto was picked up and a loaner was delivered. Was updated on issue. Appreciate good service.
Had to wash my car several times before getting it right. Overall, good service but most likely I might try another dealership. Salesman was very helpful with my questions and service rep great but took a lot of time with the final details.
I was very nervous starting the whole buy a new process and didn’t know what to expect . I couldn’t have been more pleasantly surprised!! The team at Buyers Dublin, Teresa Hoffman went out of her way to make thing easy for me, really treated me like family and Jessie Scott made the contract signing painless ! I am grateful to them both ! AND I LOVE MY NEW CAR ❤️ Thank you Suburu !!
Would prefer they don't leave their water bottles in my car after service. Other than that all was OK.
Responsive Focus on the details like washing the cars Little things make a difference People expect a lot and Subaru is becoming a luxury brand. Don’t forget that
Easy to get in, pleasant interactions, reasonably quick service, clear explanation. I'll be back again.
Very polite, professional and quick. Experience was great!
Wait time could be improved for express. Overall good service. No additional words to say
Purchasing my new Forester was a smooth operation, from when I first walked in and met Renae, made my decision a few meetings later, and then put a hold on a new Forester for when it would arrive at Byers Subaru Dublin. Since I purchased it, I stopped by and Renae gave me gracious time to review (again) some of the features. I love my new car, and the support I have received from the dealership has been wonderful and appreciated!
22²²2
Just bought a 2015 Nissan murano and had to take to service after 3 days but service has been good as they are replacing transmission their cost. Austin in Subaru pre owned was wonderful. Only little glitch was in communications with the service department but we got that worked out. Nice dealership
Always friendly.
It's a great feeling to have a dealer that is as trustworthy as Byers. We've purchased 4 or 5 new cars from Byers and will likely continue to do so in the future. The waiting room is comfortable.
Welcoming staff, was made to fell welcome when we entered the showroom. Brandon was more then helpful and answered all questions.
My service advisor always make my stay and journey at Byers Dublin very enjoyable. The new service building is very spacious and clean with self serving refreshments customers. I will highly recommend Byers Dublin.
Good service. Staff were great.
Did not have to wait in line to get oil changed and tires rotated. Service did not take very long. Waiting room accommodations were comfortable.
Easily accessible, professionally performed in a timely manner.
Friendly staff and fair pricing for professional service
Service was fantastic and the staff was courteous! Love Subaru!!
Way too expensive! It’s sad that you have to pay so much for labor to get trusted dealership work. I literally save lives as a nurse and I don’t make near what you charge for labor.
Great service!
Excellent well organized service. Fast, professional, polite.
Thank you Brandon Jackson for your professionalism, customer service, and knowledge with our purchase.
Friendly staff there.
Brought my Subie in for it's second maintenance. I dropped it off and went to do some other errands. When I came back the car was done. PLUS SUBIE WAS ALL CLEAN AND SHINY IT LOOKED JUST LIKE IT DID WHEN i FIRST PURCHASED IT. THANKS Byers Subaru of Dublin for a Great service experience and a great looking sqeaky CLEAN Subie!!!
Over a month’s time I purchased a Forester that I love. Renae Sara Marcum was the best salesperson ever! She did not rush me, and had patience as I figured out what car I wanted. She made the experience fun and painless. Her team assisted with purchase papers, follow up, and even information about selling my old car. Thank you Renae and Byers Dublin!
My experience Byers Subaru has always been very good. The staff and service is very professional and very concerned about customer satisfaction.
Our salesperson, Renae Marcum, was great. She provided very helpful guidance, went out of her way to respond to every question, and alerted us to new promotions up to the date of delivery of the car. Outstanding! Everyone we dealt with, from John the sales manager, finance, etc. was very helpful, providing guidance and honest opinions even if it did not benefit them. Very happy with the dealership and everyone we worked with. It was a very positive experience.
Service is friendly and efficient. Issues with the car are explained in detail along with options.