Customer Testimonials
Exceptionally friendly staff, helpful, clean facilities, but this is an outrageously expensive service, will probably switch to another repair shop
Very Professional.
Very good experience treated nice and took care of my car
Quick and simple online and in person. Got a great trade in value for my car and left with a great car. Best experience I’ve ever had at a dealership.
Jorge helped me with my new ride. I would recommend this dealership to my family and you all that want a vehicle. He was helpful, and not pushy. I appreciate your help 👊🏻
Happy with the service I received. On time, and they communicated with me about the progress
I went through the express service lane for a basic oil change and tire rotation and they were great. They kept me updated on the progress and completed the work on the promised timeline.
No run around on fulfilling my extended warranty. Quick diagnosis and fast shipping of the parts. Great customer service.
Service is always great. Trisha was great & informative! From the person who greets you when you drive in to the cashier and finally the individual who opens the garage door for you…always friendly and respectful! Thank you!
Sean is very helpful and makes sure my vehicle’s issues are addressed for service. Plus, Byers offers a really great perk of a courtesy vehicle while mine is being worked on, so I’m not stuck without a ride.
Employees were friendly and pleasant, my car runs well. Be careful reading fine print and approving charges when dropping off: my regular mechanic recommended a timing chain replacement which is what I scheduled but I was still charged a $170 diagnostic fee after being verbally information at dropoff (did not get an option to waive) and they texted me three "urgent" repairs--the timing chain, a 120k service (with items that had JUST been done by my mechanic 2 days prior) and a $4500 head gasket "leak" which my mechanic denied was currently problematic.
I had a great car buying experience at Byers. It was quick and easy. Thanks to my sales person Dawson, and the finance crew for making my purchase quick and easy.
Sean was very helpful and made sure my repairs were handled under my extended warranty. Thanks!
Always an efficient and pleasant experience!
Great negotiation and smooth easy purchase. Love my deal and my car. Great job!
Good experience. Zach Jenkins is very knowledgeable & answered all my questions. He kept me informed throughout the process of ordering a new vehicle.
Sean was great to work with in service. I would recommend Byers for service on your car
Sean's a great help, always friendly and courteous!
Maria in service was amazing! She was knowledgeable and very responsive in all of our text messages and in person interactions.
Maria was amazing!!! She was knowledgeable and very responsive in all of our many text messages and interactions.
Did great work
The experience with the buying process of the Forester was one of the better ones I've ever had and salesman Capell was nice and everyone seemed very friendly and helpful
No hassle and speedy purchase
Read the fine print carefully when you bring your vehicle in. My regular mechanic recommended a timing chain replacement so that is what I scheduled. Upon dropoff I was verbally informed of the diagnostic ($170) which I assumed would be rolled into my service as a base charge minimum for their time if I chose to not have service done. Instead it was added on top of the $1400+ timing chain replacement. Likewise my 10% dealer "major service" coupon was not applicable so despite a $100/off coupon they applied, my bill still came out to about $200 more than I expected when ...
Quick and efficient. Sean kept things moving and I certainly would recommend the mechanic for his advice as well. ♦️👍♦️
Cordial, received good advice fir the issue. Trishia should be rewarded for her professional and cordial help she gives to clients.
A low pressure buying experience with knowledgeable and cooperative staff. Thanks, Byers!
Samuel was very good at listening and understanding what I was trying to do and then very knowledgeable about the cars. Great person.
Went for my first service on my 2024 Crosstrek which was just for oil change and tire rotation. Went to Express Service and was in and out in less than 45 mins. Service rep was very warm and friendly.
.Very professional and friendly salesperson. Explained the features of the vehicle I selected well and was especially helpful in choosing the car.
Greyson was great!
Nail in tire discovered Thursday during oil change service. New tire shaved & installed on Friday. Great service
I had an excellent experience. Renae is knowledgable and helpful. The atmosphere is welcoming and friendly. I will refer family and friends.
Very professional Excellent service friendly personnel would not consider service of the Subaru Outback at any other service. Trust Byers service department completely.
Very fast, efficient service.
Everyone was very helpful & kept me updated throughout the whole process. I would highly recommend the Byers Subaru dealership.
Did a great job! Thanks!
Super awesome service! All the staff are incredibly friendly and communicate every step effectively. Super fast service even on a busy day. Love my Subaru and my Subaru dealership/service department!
Customer service staff (Brittany) was professional, friendly and provided great communication throughout the service process.
Very pleased with today’s service. It was especially nice not to have to wait 2 hours or more for routine maintenance. Vehicle was taken in right away and done in a half hour. Good job!
Great! Vehicle ?? is running smoothly Another great experience at the Subaru service center! Thank you.
Byers Subaru is top notch from sales through service. Ease of scheduling, friendly and professional team, informative. You leave with confidence that your vehicle was serviced by true professionals.
Always a breeze being seen here. They get you on the road again quickly and are thorough in their caretaking.
They got me in and out in a timely manner….and I had a latte while I waited😀. They even did an exterior wash and a quick vacuum of the interior. Great service and great people.
Always professional, answer any questions I may have. Always take care of me Good service
Service is fast and professional. I was able to get a loaner car for the day which was great!! Great service!!!!
The service department is excellent and did an excellent job with my Forester's repairs while I waited. Service was completed quicker than I expected allowing me to return to work without missing much time.
Fast service, fair pricing, no hard sell. Tks!
Thanks holly
Great customer service and car service , quick and efficient, professional staff and fully satisfied with the way my first service was handled
I had a good experience here selling my car. Kyle was great. He communicated well and was easy to work with. It was as efficient as possible.
Great group and easy to work with.
Very professional and courteous. Repairs were done quickly and my service representative explained everything on the check sheet
Easy to schedule, quick thorough service, friendly knowledgeable staff
Great people, great experience. Would buy here again!
Good Service. Friendly Employees.
I thought I wanted a Forester and Aidan patiently let me try out a couple other vehicles and drive different Foresters till I chose mine.
I had the most amazing experience at Subaru Dublin. I bought my dream car, the forester wilderness and it’s absolutely amazing and so safe! The whole team was so friendly and helpful. Alec Holland was so kind and helped me every step of the way and I am so grateful for his knowledge of cars, he made the process so fun!!! Thanks so much to everyone there for such a memorable experience!!
Chad was very efficient and thorough as we went through all the paperwork and documents. Very pleased with our transaction.
Only place I have taken my Subaru's to for service since my very first Suby in 2007. Outstanding staff whether buying new car or getting service. ??
Treated fairly. Service manager explained everything. They loaned us a courtesy car since repair work would take some time. Very well treated!
Oil change and tire rotation completed in 55 minutes. Waiting room was enjoyable with snacks, drinks and TV. Great dealership.
Excellent experience from the moment I entered the show room until I left the lot in my new car. I highly recommend Byers Subaru!
I recently purchased a certified used Crosstrek from Byers, and it was one of the worst car buying experiences I have ever gone through. I felt like I had stepped through a time portal to the 1970s. They let us stew in a salesman's cubicle for nearly 3 hours before responding to our initial offer/counteroffer. When the sales manager finally showed up to complete the paperwork, he was a crude, bullying jerk who used every cliched, sleazy hard sell tactic in the book in an effort to get me to purchase an extended warranty. I wasted at least half ...
Was very impressed with all aspects of my new car purchase experience at Byers. Samuel Berrigan was our salesperson and he did an outstanding job. We were also very pleased with the Manager, and the Finance person that we dealt with.
Fast, efficient and friendly!
The service was great. They did an excellent job with the repairs that were needed for my vehicle.
Aidan and Will made what I anticipated to be an extremely stressful experience SO easy and pleasant!
Gave me the coupon discount before I even asked!
My oil change was comprehensive and clear and completed within an hour - just under when the mechanic promised. We purchased the maintenance plan with our new Subaru and appreciated having everything covered.