Customer Testimonials
Great service, really appreciate the quality work by their mechanics and communication of their service agents. Would recommend without any hesitation.
I have had the opportunity to use Byers family of dealerships in the past and I have never been disappointed.
The service was great. The people were super friendly, very knowledgeable and helpful and I loved that a text message was sent to me so I could know all the things that needed to be done to my car without the pressure of sales. I could ask any questions as well and they answered them. Thank you for making the process easy and painless.
Robert Miller was great I was able to test drive the car i was interested in, get the new car, trade mine and get the financing done within a few hours. Quick and simple transaction this is my second time buying a subaru from this location and will continue once I need another one.
Friendly, prompt and upfront about expectations. I asked to have my tire pressure sensor monitor changed from kg to bounds at the last minute and Lelia completed it with a smile.
This was my first maintenance check for my Outback. Technician was very thorough going over what was done during the check up. They have a great waiting area with water, coffee and snacks available. Keep up the good service Byers!
Fast, friendly, reliable and all around great people! Thank you for everything and for being kind and respectful
Brittany was wonderful to work with! We’ve had a battery problem for 5 months with my daughters Impreza. 9 jumps and a new battery. Brittany finally found the problem and had it fixed in one day!
Easy to get in without an appointment, friendly and helpful. Work was done quickly, with a clear explanation of what was done and what needs to be done.
Byers Subaru were great to work with. I’m from out of state and had an issue with my car while visiting in town. They got me in quickly and explained things well. Very appreciative.
I get my Ascent service done here. Quick to get my in and out. I go to Trisha Wolford who is my favorite Service Advisor. I highly recommend her.
Very helpful, the Subaru mechanics diagnosed everything wrong with my vehicle and were not pushy about repairs I wanted to do myself. Very helpful and kind staff. 10/10 Would recommend
All of the interactions that we have had with Byers Subaru have been courteous, straightforward and very reliable.
It’s easy to schedule. The service is friendly and efficient. They work in a timely fashion
Great service. On time, knowledgeable, helpful. Tech expert went out of his way to help with new CarPlay update issues.
Very clean and the staff is so knowledgeable. Our sales associate Brandon was great!!l
The salesman was very knowledgeable about the product that he was talking about. And the staff was very patient with me and my family
Excellent follow up and detailed help for my auto Brandon was very responsive and thorough in regards to my situation
Great people. Great service
Outstanding!
The entire experience was great. We had initially reached out to Joe and he put us in touch with his excellent staff. We worked with John and Alec who were both very knowledgeable and patient with us as we worked through all the options and details. They answered all of our questions and couldn’t have been more helpful ! We’re so happy with our new Subaru and will definitely recommend Joe and his team.
Staff was courteous and professional. Wait time was minimal and everything was promptly handled with a smooth checkout.
Everyone I worked with was kind and professional. Thank you for great experience.
I had a great experience with this dealership and their staff as well as their management. They are professional, caring, and very helpful. They treated me with respect, they gave me a very fair price for my vehicle that I traded in and I felt like I got a great deal with the vehicle that I purchased from them. I would highly recommend the dealership to anyone.
I liked the idea of receiving messages of what my car needed. And the choice I had to accept or not the recommendations.
I trust they have my best interests first. Very comforting. I also feel they know what they are doing.
I bought my Subaru Outback at Byers Subaru Dublin in 2019. I have had all my service done there since purchase. Yesterday and today I had the pleasure of working with Maria Laney in their Service Department. Ms. Laney was an outstanding example of customer service. She was professional, polite, efficient and took care of business. I have recently retired after 50+ years of working. It is extremely rare that you find someone with such outstanding customer service skills. I expressed my appreciation while I was there to Maria, her supervisor and to Steve Warner, Operations Manager. Thank you Maria and Byers ...
Keep me in the loop and explained everything clearly. Went beyond to meet my needs.
Quick maintenance is really appreciated. Thank you
Very friendly , very thorough. The service was done very quickly. The waiting room was very comfortable
They were very kind and thorough, and covered all the steps I needed to take. I was able to do the transaction much quicker than I thought. I also liked the follow up visit for the technical advice!
Byers Subaru by far passed any expectations I had. Thomas was my salesman, we had excellent communication both text and phone. I lovvvveee my Subaru Ascent!!! Thank you Byers Subaru for making me feel special!
Service department went above & beyond. Would like to give a special shout out to Brittany, who made the 5+ hour visit & unexpected bill/repair a lot more bearable! David serviced & repaired my car & I received it back clean & in great working order.
Great dealership. Curtious, professional and understanding. People are fantastic and helped resolve my issue. They listened and resolved my problem.
I ordered a Subaru Forester which took about a month to get. In the meantime, my salesman, Brandon Jackson, called me several times to offer updates and ask if I had questions. He was so very helpful both in my selecting the vehicle and getting the options I was looking for. I also purchased a maintenance agreement so I look forward to continuing my relationship with Byers. I highly recommend the dealership and Brandon.
Byers made car buying process very easy and smooth
Aiden was great to work with. He was very knowledgeable about the vehicles & helpful. Thanks!
We were very satisfied with everyone at Byers and the help we received as we made our car selection. We have never owned a Subaru but look forward to several years with our Forester. I am short and need something that goes up high enough to give me good viability. My husband needs to be able to stretch out his leg. The Forester was able to meet both of our needs.
The associate that. checked me in and out on Dec. 30th treated me with courteous respect. I appreciated that he found me in the waiting area to go over suggested service. My last oil change I was sent a text while I was waiting in the waiting room which i didn’t like because I couldn’t ask questions. much better service this time.
Very friendly, personal service. Finished in half the time I expected.
I have always had excellent service. The people helping me are so nice!
Always good to provide service and accept coupons. Wish they could resolve my squeaky brakes but they're brand new so must be weather related. Still am not crazy about the squeak. It's very annoying especially since car is just a 2020.
Arrived today for 30K mile service and was informed in advance that the service would take about 3 hours. So, I arrived prepared with a book to read. After an hour and 15 minutes into the service appointment, a service advisor notified me that my Outback service was finished. That was a welcomed surprise. A+++
Excellent service as always!
I always bring my car here to this dealership to get my car serviced. The quality of work is always excellent and I'm always waited on immediately once I pull into the service drive.
The service department is awesome, every time I have been here for service they are courteous and fast, and they act like I am the only one they are dealing with at the time. Honestly the best service experiences I have ever had!
Great service and friendly staff and quick service. I will always come back here. Thank you for the service
Fast, friendly and fair service for my beloved Subaru. Every employee I have had contact with has been super knowledgeable and helpful.
Very friendly and helpful. Serviced what we asked done and was willing to work with us.
Very professional and efficient. Highly recommended.
I came in to help my daughter trade her Honda HRV for a Crosstrex. She was over the mileage in her HRV. Germaine wouldn’t deal with her. Byers was able to make her a deal that she could afford. She was able to buy her car. Two days later, we walked in just to see if it would be the same for our Acura MDX. We now own an Outback. Years ago, I had a bad deal at Byers and swore I would never buy from them again. Byers Subaru changed my mind. Trading our MDX was hard, but ...
The oil changing and replament tire service is excellent excellent. They are quick with to perform the necessary work and the people arecourteous.
Thanks for getting me in so fast to fix my car window!
24K maintenance on my 2022 Ascent done in 45 minutes flat, on time and on budget, first class service!
Courteous and prompt service.
Quick response. Got me right in and did a great job. Took ample time to explain my issues. Helped me arrange transportation, as well as a plan to defer certain work to after next payday.
Excellent service experience today at Byers Subaru. Every service person encounter was exceptional. Service are was very organized and clean. I couldn’t ask for a better service experience.
The check in went smoothly with Lela Lopez. She helped me with the tech question I had. I used the express oil change. I had time for a cup of coffee and they were done! I even had time to see Zach Jenkins who sold me my Subaru one year ago. I am very happy with my Subaru! GREAT Staff and car…😊
Polite and professional. Work completed within the time promised. Clean and accommodating waiting room.
Was so impressed with my first service experience with Byers Subaru! Tanner the Service Specialist was great coordinating my first service on my used Outback with a previously ordered parts installation. Both he and the parts department were pleasant, polite and professional. The waiting area is amazing! Everything anyone could ask for from public and private work areas, excellent coffee and snacks to a play areas for both children and dog. Well worth my drive!
Great service and a super friendly staff! Byers Subaru took great care of us quickly.
Staff were friendly and courteous. Oil change and tire rotation done within an hour.
I enjoyed the express lane the most, that I didn’t have to make an appointment to get my crosstrek maintenanced. The staff were very helpful and the mechanics were fast! Messaging me in detail about what maintenance was recommended and providing pictures was extremely helpful as well.
Good service
We could not be happier with everyone at Byers Dublin. We talked to Alec Holland over the phone to make sure they had what we were looking for. When we arrived he greeted our Family with a smile and helped us quickly look at the SUV.He answered our questions with knowledge and was not pushy. He would let us talk and listened to our questions. We have been shopping for about 5 months and we purchased our first Subaru today.. If it wasn’t for Alec and his kind, friendly nature to my kids and my Husband we wouldn’t ...
Good experience and really good communication via text and video with explanation and visual of what needed to be performed. Seemed fair and didn’t push a bunch of add on or up charges.
My experience went very smooth and easy. I got a great deal on a new Forester. I’m very pleased with my experience.
They are pleasant to work with. They are efficient and get things done on time. They are able to troubleshoot issues. They like dogs!
Very professional and answered all my questions. Took time to go over all items serviced.
Our experience buying our first Subaru was a very good experience. Zach Jenkins helped us through this process. He was very knowledgeable and patient. He was low key and ready to help and answer all our questions. We felt we were in good hands with Zach. Thank you for all your help and knowledge.
Nice environment. Took a little longer than anticipated, but it was Christmas Eve!
Friendly personnel and helpful.I think it's ridiculous that I have to write 15 words.
My service was handled quickly and even though it was my fault misreading the codes, they were very considerate saying it happens all the time!
The service is always excellent. They have a very clean , comfortable, seating area. The counter is kept well stocked with snacks, coffee, tea. I appreciate the TV also. Thanks for the excellent service from service dept.
First time here with the service department. Great experience! Excellent communication, drive right into the garage, and get on with your day. Repair completed the same day. Would recommend for your Subaru maintenance needs.
As always, very quick in and out. Kept me informed of any updates to my service
Everyone was polite, friendly, knowledgeable, but I felt rushed It was ok. I'd recommend the dealership.
Brandon Jackson was helpful and knowledgeable! I felt taken care of and feel like I made the right decision.