Customer Testimonials

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DealerRater Jun 10, 2023

I have worked with Zach Jenkins twice in 5 years. I came back in 2023 because of his fine service. I still remember Zach helping me adjust all my seat settings in 2018 for a handicap. Zach listened to the entire family and helped me find the right car for our current needs. I am also impressed with Matt Laub who is patently helping me understand all the features of my new car's computerized systems. While I was purchasing the new car my other car was being serviced all expertly done. Mitchell Edward took charge of the process, consulting with me as ...

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Google Jun 9, 2023

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Google Jun 8, 2023

Purchased my new Subaru Forester Wilderness here and had a great buying experience. Everyone was friendly and willing to help. My Sales guy, Monte Curry, was knowledgeable and didn't treat me like how you think a sales guy might treat a woman when it comes to car buying. He didn't talk to me like I didn't know anything about cars or try to oversell me on anything. I went in knowing what I wanted and he did what he could to help me make it happen! Not only do I highly recommend a Forester as your next ...

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Google Jun 7, 2023

Service is good.

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DealerRater May 18, 2023

I cannot say enough about how good an experience we had with Atef Behery at Subaru of Dublin. His Subaru knowledge, customer service skills, EVERYTHING about the sale for my mothers new car was exceptional. This review shouldnt have been postponed this long, its been 6 months, but to this day we are grateful for Atef and Subaru of Dublin. My mom loves her car!

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Google May 18, 2023

I cannot say enough about how good an experience we had with Atef Behery at Subaru of Dublin. His Subaru knowledge, customer service skills, EVERYTHING about the sale for my mothers new car was exceptional. This review shouldnt have been postponed this long, its been 6 months, but to this day we are grateful for Atef and Subaru of Dublin. My mom loves her car!

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Google May 17, 2023

I sent in a request around midnight Friday, Zach reached out first thing in the morning, and he was able to text and call me, and I sent him an accurate, and honest description with pics of my car, he got with his used sales manager, and they offered me a number I was comfortable enough to drive down for, and they actually held to their number, which meant a lot as I live an hour away. They got me down, got my paperwork done, test drive, trade eval’d and everything done in like 2 hours, which is great for ...

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DealerRater May 12, 2023

Subaru on Billingsley was fantastic . My sales associate was very helpful and told me everything I needed to know about my Crosstrek. Everyone is so nice and helpful. I really feel that they care about their customers.

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DealerRater May 10, 2023

Went in with brake concerns,told I was riight plus two (front and rear). Servicing done in a timely manner.

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DealerRater May 9, 2023

Provided required 15000 mile maintenance and repaired leaking oil pan. Work was done in a timely manner. Excellent service.

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DealerRater May 9, 2023

Working with Byers and Bandon Jackson was really a great experience. I have leased several cars. This lease worked much better than most. Delivery date was right on time, Figures were spot on. Every aspect went perfectly. My delivery was even better than I ever expected. I highly recommend calling in and contacting Brandon fo a wonderful experience!

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DealerRater May 8, 2023

Brandon provided excellent service when I bought my Subaru. I felt no pressure as often happens with dealerships. All my questions were answered to my satisfaction. And the car is great! I love it. The finance department was very helpful, too. I would recommend to friends and family to buy a Subaru at Byers Subaru Dublin.

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DealerRater May 5, 2023

Atef and the whole Byers team were very attentive to myself and my daughter. I’ll likely be back soon for another car.

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DealerRater Apr 20, 2023

Atef is the absolute best! He made me feel informed and safe during the car-buying process. I highly recommend if you are going to buy a Subaru, buy one from Atef! Also, I love my new car!

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DealerRater Apr 18, 2023

Great and fast service Also pleasant place to wait while vehicle is serviced This is my 8th Outback Ltd 2.5i since 1997 Love this vehicle Subaru could add more cup holders

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Google Apr 18, 2023

Excellent prompt service and very nice employees and technicians!

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Google Apr 6, 2023

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DealerRater Apr 3, 2023

Atef is amazing. I purchased two cars from him in a week. He was kind, thorough and easy to work with. I will definitely buy my next car from Atef.

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DealerRater Mar 26, 2023

This is the fourth car we've purchased from Byers Subaru. We will continue to come back for their great overall customer service, fair pricing, and well made product. We are extremely happy with our most recent purchase of a 2023 Subaru Ascent and with our salesperson Atef and finance manager Will. They made the entire process so smooth from start to finish, from selecting our vehicle, trading in our old vehicle, and obtaining financing for the new car. Atef especially was so patient with all of our questions and did a great job showing us all the features on the ...

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DealerRater Mar 26, 2023

I highly recommend Byers Dublin Subaru! Everyone was so friendly, knowledgeable, and supportive in helping me find my new vehicle - working with the salesperson, Atef Behery, was an absolute pleasure! I felt like my autonomy was always respected and I didn’t feel pressured throughout the process.

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Google Mar 21, 2023

Excellent experience....staff spent the better part of the day making sure we were comfortable understanding all aspects of our potential Subaru purchase. Walked in with the thought of buying a new car...walked out with a 2023 Subaru Outback!!

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Google Mar 21, 2023

Had a pretty good buying experience, I have my services done here as well and they are fairly efficient. I was a little bummed when they would not let me schedule my basic service and it was walk-in only (I HATE walk-ins because you never know how long you will have to wait) but I was out within an hour which was good.

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Google Mar 19, 2023

Really awesome! Best car buying experience either myself or husband have ever had. The entire staff was extremely friendly, helpful and they were not in least bit pushy! We test drove, then had my husband's uncle trest drive and look the vehicle over as he is a mechanic (he gave it a thumbs up) after that we bought the car. They detailed it very well. They put a nice bit of work into the car before putting it up for sale also beyond your basic wipers and oil filter and change. Almost $2100 worth of maintenence! They were very patient ...

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Google Mar 17, 2023

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Google Mar 16, 2023

It was such a great car buying experience. I stopped by on lunch to just look and fell in love with a car. Everyone I dealt with was top notch from Teresa who sold me the car, the sales manager John and Will in F & I. The process was smooth and I left a very happy customer. Thank you!

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DealerRater Mar 15, 2023

Did a lot of online negotiation with Used Sales Consultant Jorge Figueroa. He went over an above answering questions, giving me timely feedback and offering a more than fair deal on a vehicle. I didn't end buying from Byers, but I would highly recommend them for your next car search.

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Google Mar 12, 2023

Great personal service, no pressure, Teresa was Great

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Google Mar 7, 2023

It was the easiest buying experience I’ve ever had. I went in knowing what I want and the terms that I wanted. Zach was great. No pressure at all. I reserved the model that I wanted and 3 weeks later was driving it off the lot. Would recommend Byers Dublin Subaru to anyone looking for a great buying experience.

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Google Mar 3, 2023

Sometimes I get excellent service, other times I get frustrated because the intake person doesn't seem to understand what service I want for my car and says they will call me once they look at it. No, I am bringing it in for a specific reason. Just depends on who you deal with. But the place is very clean, nice waiting area if you need to stay and wait for the car to be fixed.

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DealerRater Mar 2, 2023

Absolutely the best dealership to find your Subaru! They provided ease of purchase and follow up on "all the bells and whistles" on my new Crosstrek.

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DealerRater Feb 28, 2023

Working with Mr. Atef Behery at Byers Subaru Dublin has been a complete joy. He was very knowledgable and respectful, making my purchase of a Subaru Outback an extremely positive experience. I absolutely love my new Subaru and highly recommend both Mr. Atef Behery and Byers Subaru Dublin.

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Google Feb 28, 2023

Aiden waited on us and did a very nice job. He was informative, friendly and quick with providing us a test drive. I decided to go with a different dealership due to availability of the vehicle and features I wanted.

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DealerRater Feb 27, 2023

Excellent experience with Mr. Atef Behery, Very knowledgable and well verssed in the process and the vehicle.

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DealerRater Feb 26, 2023

The whole process were smooth. I would like to thank Mr. Atef Behery for his patience, knowledge and kindness. He is really an asset to your company.

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DealerRater Feb 24, 2023

Byers Subaru is the best car dealership i have dealt with. I just bought my 2nd Subaru from them. Both the employees in sales and service have all been friendly, knowledgeable, and no pressure. The service has always been very organized and efficient and the facilities are always clean. I appreciate that they make the transition to a new car easy and even enjoyable.

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DealerRater Feb 21, 2023

Byers provided a host of wonderful services for the second time. When I purchased my first Subaru in 2021, I was extremely happy with the salesperson and the superior service received from Brandon and the team. They took time and answered all of my questions and guided me through an experience that will stay with me for many years to come.

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DealerRater Feb 15, 2023

I bought the subaru outback Limited 23 and it was an amazing experience with Byers subaru dublin. Atef Behery is such an amazing person, he was very thorough with the entire process. Atef explained thoroughly on the safety features and what is best suitable for a family of 4 and price differences between all the three cars that I was interested in. He is very knowledgeable about subaru vehicles in general and took roughly about 2.5 hours on the closing day to go through entire features including financing options. We ordered subaru outback on Jan 7th and I got the car on Feb 10. ...

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DealerRater Feb 12, 2023

Great customer service. Atef took care of everything. From the initial car selection all the way through delivery he kept me up to date. Very conscientious and knowledgeable.

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Google Feb 7, 2023

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Google Feb 2, 2023

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Google Feb 2, 2023

Jeff Rettinger at Subaru pre-owned car sales did a great job of helping locate our car of choice. We appreciate his deep knowledge of the Subaru product and high level of professionalism.

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DealerRater Feb 1, 2023

Very easy transaction. My only negative was the time it took. Atef was great and very knowledgeable.

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DealerRater Feb 1, 2023

Atef was awesome to work with. My husband and I had a great experience working with Byers Subaru especially in our situation.

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DealerRater Jan 28, 2023

I had a great experience at the dealership. They are very knowledgeable and care about your car buying experience.

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DealerRater Jan 28, 2023

I was in and out, super friendly and worked a great deal for me. Atef and Keith were great to work with.

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Google Jan 27, 2023

Soooo helpful and effecient

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Google Jan 26, 2023

Alex was polite and helpful. He did everything he could to help get me into the car I wanted. It did take a while to get the car back from the cleaning guys.

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Google Jan 25, 2023

Nick Brooks was a huge help! Lost a sale himself to make sure I got into the car that I wanted. 100% would recommend.

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Google Jan 25, 2023

Efficient and quality service

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DealerRater Jan 25, 2023

I’ve always had good service. I had an issue with my seat and a seat in my daughters car. Both had rips in the same spot. Without a hassle that was resolved.

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Google Jan 24, 2023

2nd purchase at this dealership. Many employees have been there for years! Love seeing the same faces multiple times. Zach was extremely helpful. No pressure.

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DealerRater Jan 23, 2023

I had a wonderful experience. Atef took time to answer all my questions and made me confident in my decision. Everyone was very kind.

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DealerRater Jan 18, 2023

Byers Subaru Dublin has been my go-to Subaru dealer for my last 3 purchases Kudos to Byers but specifically Atef Behary, my salesperson for all 3 purchases. There is no hard sell or pressure with Atef. It is actually a very pleasant and easy car buying experience. He is kind, knowledgeable and listens to what the client wants. Atef and Byers provide excellent service to potential customers. Of course. The Subaru vehicle speaks for itself. Love it!

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DealerRater Jan 15, 2023

Working with Atef was great. He was patient and very non-pressuring when we were looking for the perfect car for my daughter. I. highly recommend this dealership if you're looking for this brand of car.

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Google Jan 15, 2023

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DealerRater Jan 14, 2023

Atef was very proactive in getting me into a car that I wanted. Supply issues have been a big issue the past few years but he helped me reserve a Forester Sport that was in the pipeline. After it was delivered, he bent over backwards in prepping it for delivery and explaining then differences in the new car vs. my trade-in (also a Forester which was my third one).

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Google Jan 13, 2023

Purchasing my Crosstrek from here was efficient, easy, and a great experience. Brandon helped made the process quick without any putting any pressure on the sale. Definitely was one of the best experiences I’ve had at any car dealership.

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DealerRater Jan 13, 2023

Great service, efficient, and made purchasing my car easy. Brandon, Nick, Will, and others were so helpful during the process. Will definitely recommend to others looking to purchase a Subaru

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Google Jan 12, 2023

Always friendly staff. Very transparent about work to be done or what might be needed. Clean facilities with coffee, water, snacks,etc. nice seating with tv and fireplace makes waiting feel cozy. Other perks: pet friendly!

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DealerRater Jan 5, 2023

Got in and was told how long it would take. It was done in the time, I was told. Excellent service.

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DealerRater Jan 4, 2023

Monte was great to work with! Very happy with the experience Love my new Outback

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Google Dec 31, 2022

I bought my Subaru Forester Wilderness a month ago from Byers Dublin Subaru. My experience with this dealership could not have been better. Every person I encountered was professional, courteous and genuine. This is especially true of Brandon Jackson! He worked so hard from the start to find me the perfect vehicle. I was concerned about having a safe vehicle before bad weather hit and he stayed on top of the situation, finding a vehicle early for me. Every step of the way he was patient and explained everything to me. Buying a car can be stressful but that was ...

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DealerRater Dec 30, 2022

Atef Behery with Byers Subaru made my car buying experience the best one I’ve ever had in 24 years of shopping for new and used vehicles. Atef was patient, very informative, kind, knowledgeable and never ever rude or pushy. This was the first time that I’ve actually enjoyed the total experience of buying a used or new vehicle. Atef and Byers has won over my business for future vehicle purchases for sure.

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Google Dec 29, 2022

I purchased my first new car at Byers Subaru in Dublin. Because of supply chain issues, I knew it might take a while for the car to arrive, but my sales associate Teresa kept me informed the whole way. Teresa’s customer service at Byers was above and beyond and she helped me every step of the way in the purchasing process. I appreciate the transparency, service, and willingness to help that the entire team at Byers provided.

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Google Dec 28, 2022

The Subaru Forester purchase at Byer's Subaru was one of the best auto buying experiences I have had. Everyone at the dealership was extremally professional and courteous. Brandon Jackson, my sales representative was very knowledgeable, and had an answer for any questions I had. I will definitely be recommending this dealership to friends and family.

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DealerRater Dec 28, 2022

I had a wonderful experience with them for purchasing my car. Nick was very polite, professional and his customer service was excellent.

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DealerRater Dec 27, 2022

This was the second time that we purchased a Subaru from Byers Subaru. The experience was easy and they patiently answered every question we asked. Atef was great to work with, and the car was delivered earlier than expected.

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DealerRater Dec 23, 2022

I just got my second vehicle from Byers Subaru and the experience was great. Atef was very knowledgeable and great to work with.

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Google Dec 23, 2022

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DealerRater Dec 22, 2022

I had very pleasant experience with Zach. He is professional and nice! I got my favorite Subaru from him.

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DealerRater Dec 19, 2022

Atef & Keith made our experience so easy. Staff is wonderful and honest. I love my Outback & Subaru family

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Google Dec 13, 2022

Staff was attentive and knowledgeable, showroom was clean, very easy to get to.

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DealerRater Dec 12, 2022

I went in to Byers Subaru Dublin to inquire about purchasing a new Subaru Impreza. It was my first time buying a car by myself and Chad Braunbeck was incredibly helpful and informative. They let me know about the current supply chain issues and gave me a very accurate date for delivery once ordered. Chad Sneed in finance was incredibly helpful, concise, and friendly. I would definitely recommend this dealership!

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DealerRater Dec 11, 2022

Atef was a pleasure to work with- no pressure. GREAT service and easy to deal with

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DealerRater Dec 10, 2022

Atef Behery was great! I have had 5 Subarus leased from a Dealer in Akron and was somewhat disappointed, but the Byers Group in Columbus were so helpful and covered all aspects concerning the car and financing. It was definitely worth the 2 hour drive to get my new car.

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DealerRater Dec 4, 2022

Quick and easy trade in and purchase. Couldn’t be happier with the respect and politeness

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Google Nov 30, 2022

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DealerRater Nov 29, 2022

I was beyond happy with the whole experience with Byers and Zach, He was very helpful and made the process easy.

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DealerRater Nov 27, 2022

Atef Behery is the absolute best car sales person ever. The dealership is five star

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DealerRater Nov 16, 2022

Very helpful, not pushy, informative about the car. I enjoyed my experience here, thank you!

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Google Nov 15, 2022

The best car buying experience from start to finish! I traveled almost four hours each way to purchase a new car because of the excellent customer service I received from my sales person, Atef Behery. This dealership went above and beyond in every way. I’d make the trip again to purchase from them.

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DealerRater Nov 2, 2022

This is the second Subaru I purchased at Byers in Dublin. My experience was excellent. Atef Behery was friendly, professional and knowledgeable. Will definitely recommend Atef and Byers !

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DealerRater Nov 1, 2022

Byers Subaru of Dublin is the best Dealership I have visited ever! My professional was Brandon Jackson. He was on top of every question and concerns I had! There were others at the dealership that were very friendly and helpful! I can not say enough about this dealership. I am now driving a new Subaru Crosstrek that I and the whole family love. Brandon is great, as well as the dealership. I spent many years working at an auto dealership. I know what I am talking about!

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Google Oct 30, 2022

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Google Oct 26, 2022

RUN DONT WALK!!! If you are looking for a Subaru, 10 out of 10 across the board I suggest this dealership. Moreover, ask for Brandon Jones!!! He is bar none one of the most forthright salespeople I have ever delt with in the car industry. Out of all the dealerships I dealt with in the tri-state area over the last 3 weeks, this dealership is a cut above the rest. No hidden fees, up front and honest about everything. They genuinely care about the service they provide and it shows through and through. They even gave my pup her own Subaru!

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Google Oct 25, 2022

I purchased my Subaru Forester here in 2019, and have been coming back for service. Everyone has been wonderful and easy to work with. I can often get my oil changed on short notice, with drop off of the vehicle. When we were in yesterday I had my dog with me to pick up the vehicle. Waiting in line for the cashier a gentleman brought my dog a toy! Talk about going above and beyond for customer service! I will continue to use and recommend Byers Dublin Subaru.

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DealerRater Oct 20, 2022

My salesman, Atef was polite, professional, and knows his stuff. He went through a thorough rundown of the car with me. We looked at everything; the engine bay, trunk, spare tire, gas latch, the folding rear seats, the media player, safety features, etc. I have never gotten the level of service that I experienced with Atef. I will definitely buy from Byers Subaru Dublin again.

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DealerRater Oct 17, 2022

I had been to Byers Subaru while casually checking cars. Atef Behery greeted me and warmly welcomed me to the dealership. It was friendly atmosphere that I hadn't experienced in other dealerships in months (thanks to the poor inventory). Atef provided me with base model to top model, to test drive. I left the dealership, booking a Forester Touring and making friends. The car has covered 6000 miles as I write this review and the dealership has offered great service thus far. They also have approachable and warm Managers who go by names and Keith Cordova and Chad Sneed. I ...

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Google Oct 15, 2022

I bought my Ascent in 2020 and I have loved it. There was a recall on some parts and Byers got me in quickly, provided a rental car when the replacements took longer than expected and communicated with me throughout the process. I love my Subaru and I highly recommend Byers.

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DealerRater Oct 14, 2022

I bought my first Subaru from Atef and was very happy! He was very helpful and upfront with the car and pricing. After I bought the Impreza he took the extra time to show me all the safety and entertainment features. If you need a safe and reliable car I strongly suggest going to him!

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DealerRater Oct 14, 2022

This is my third purchase from Byers (one Mazda and two Subaru’s) all purchased with the assistance of Atef Behry, who I cannot recommend highly enough. His care, kindness, thoroughness and attention to detail are nothing short of wonderful. If a Subaru is something you are pondering, go to Byers Subaru and ask for Atef; you’ll thank me later.

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DealerRater Oct 11, 2022

The team was very helpful! I highly recommend them! They made it easy for me to purchase my new Subaru!

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DealerRater Oct 9, 2022

Best Experience I have ever had in purchase of a vehicle. The people were good to work with.

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Google Oct 6, 2022

Do you my own personal opinion on work quality the tech that worked on my car did not five star their work therefore my review will reflect that work as well considering this would be my first visit also will be my last visit as the oil was not wiped up off the engine area and there was a little bit of that residue of oil left in that just upset me and it's just uncalled for when you're doing service work you should always clean up the customer's vehicle especially when it's a brand new ...

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DealerRater Oct 3, 2022

This is my second Subaru that I have purchased from Byers Subaru Dublin. Atef Behery was an awesome salesman with knowledge, skills and patience to work with me for all my questions and training for the new 2023 Crosstrek technology. While shopping for my second Subaru, Atef took that extra time to compare Subaru models giving me the knowledge of each different subaru along with a great understanding of what my personal needs were. Atef’s knowledge of all the Subaru vehicles helped me decide on the perfect vehicle I was searching for. I never once felt high pressured to buy ...

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DealerRater Sep 29, 2022

I just purchased a 2023 Impreza from Byers. This is the second Subaru we have purchased from Byers and Atef Behery. I do not think you can find a nicer guy than Atef. He is very courteous, patient, and knowledgeable about the cars, and it is easy to work with him. For the second time as well, Chad Sneed was very helpful to us in explaining the various maintenance options available for the car. If you are looking for a Subaru, I recommend going to Byers and working Atef and Chad.

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DealerRater Sep 23, 2022

Atef did a great job answering all of our questions on the vehicle and process. Additionally, he spent a lot of time with us post sale to ensure we understood all the features and were comfortable driving the vehicle. I highly recommend working with Atef.

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DealerRater Sep 22, 2022

This is my 3rd Subaru and the second with Atef and from Byers. Very happy with the 2023 Outback so far with no concerns for the future based on past experience. Atef always does a great job from presales through delivery. I very highly recommend Atef and this dealer.

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Google Sep 22, 2022

Sales guy (Bob Miller) was outstanding. No pressure, knew answers to questions. Did not try to push us anywhere we did not want to go. Very good experience.

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DealerRater Sep 20, 2022

Thank you Atef and Jessie. The process was simple and easy. They exceeded my expectations. Was looking for a new car but decided to test a couple of used and found one within about 30 minutes. New cars are hard to get these days. I am still shocked at how well things went. I spent a couple of hours instead of a whole day. Knowledgeable and courteous to a fault. It’s to bad the car I bought will probably out last me. I would definitely recommend them. Give them a try.

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